Billing
Billing – minimum data requirements to enable claims processing
Bulk Billing• Title (for Veterans only) • First name • Last name • Date of birth • Medicare numbe...

Billing AMA codes
I want to use the AMA codes, but they are not in my app?The AMA schedule of fees is copyrighted b...

Billing non MBS or non-claimable items
How to bill non-claimable servicesWe have created a solution to deal with this situation. We like...

Billing Statuses Explained
Explanations of status descriptions in the Synapps Medical Billing System:-Draft –Invoice has bee...

Billing types - What are they and which one should I choose?
The Synapps MBS system allows you to submit multiple claim types in one billing list e.g. known g...

How do I know the system is applying the correct fees?
You can choose to set your own fees and add them in to your app anytime. If you wish to use the f...

Informed Financial Consent (IFC)
IFC Features• IFC’s are created before the D.O.S so that patients are informed of full fees or ga...

New Registration FAQs
FAQs on signing up with Synapps MBS, registering with health funds, provider numbers and more.

Synapps MBS
Everything you need to know about Synapse's flagship medical billing system.

The law relating to newborns in hospital
This is often a point of confusion when billing for treatment of newborns in hospital.The Health ...

Popular in Billing

Synapps MBS FAQs
Billing types - What are they and which one should I choose?
Billing non MBS or non-claimable items
Synapps MBS Features
What is Synapps MBS?
Coding
Clinical Coding - What we offer:
An AI driven system that can code at speeds of up to 10 episodes per second!Aircoder works with a...

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Clinical Coding - What we offer:
Password and login issues
Forgot Password
Forgot my Username / PasswordDont Worry ! You're in safe hands !Synapse Website:-Visit our websit...

Synapps MBS App and Sign-up Troubleshooting Tips
Trouble signing-up, credit card field not appearing on sign-up form:-Your browser may be running ...

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Forgot Password
Synapps MBS App and Sign-up Troubleshooting Tips
Transcription
Q: Can I supply my own templates and letterheads and do they form part of the billable linecount?
Yes! you can certainly provide your own personalised templates and letterheads for us to typ...

Q: Can you send out my typed letters for me?
Unfortunately we will not be able to post your typed letters.

Q: Can you type my letters directly into my practice software? (e.g. Genie, STATHealth, etc.)
Yes we can!However this would require you to provide our typists with remote access to your pract...

Q: Do you store my letters? Can I refer to previously dictated letters when I dictate for review patients instead of repeating a lot of the same details?
Yes we can and we do. We recommend you upload finalised versions of letters for our typists ...

Q: How do I send you my dictation/audio files?
That’s a great question! We provide you with a secure Synapse web account to which you can u...

Q: I use Genie in my practice, are you able to send my letters back to my Genie EHR?
We have other long-term clients who use Genie as well. Most of them use Genie’s functionalit...

Transcription - What we offer:
- Medical Transcription (aka Just Your Type) o All medical specialties  o Medicolegal -...

Transcription Costs:
- Payment on a per report basis available by negotiation depending on projected volumes. Hav...

Transcription Turnaround Times:
- 24 hour turnaround for files received between 9:00am and 5:00pm (AEST) Monday to Thursday and 9...

Transcription: How it works:
- All audio formats accepted (.wav .DSS .DS2 .mp3 .m4a etc.) - Produced in any MS Word compa...

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Transcription Costs:
Q: Can you type my letters directly into my practice software? (e.g. Genie, STATHealth, etc.)
Q: I use Genie in my practice, are you able to send my letters back to my Genie EHR?
Q: How do I send you my dictation/audio files?
Q: Can you send out my typed letters for me?