How do you guys charge the client for your services. Is it as a direct debit from their bank account?
The only payment method offered is by credit card to ensure costs are kept to a minimum. Synapse is focused on minimising the cost to our clients’ for this service, and that extends to the administration and back end of the service. If it was sustainable to offer an alternative we would and we are under no obligation to do so.
We are offering the only rule engine in Australia with the fastest, direct payment options, not relying on any third-party software for claims submission or payments.
We greatly appreciate your feedback.